Refunds

Last updated: November 2026

This is a translation for your convenience. The German version is legally binding; you find it with the DE button at the top.

If Quershare Infinite isn't right for you, you get the full price back within 14 days of the purchase – no questions asked.

Bought on the website

Write to kontakt@y-pp.de with the email address you bought with, or your license key. You can also request the refund directly from Paddle, who handled your order: at paddle.net or through the link in your receipt. The money goes back the way you paid.

Bought on Google Play

Within the first 48 hours you can request the refund from Google Play yourself. After that, write to me within the 14 days with the order number from Google's receipt (it starts with "GPA."), and I refund the purchase through Google Play.

Bought in the App Store

Apple decides on refunds of App Store purchases; I can't make them myself. Request the refund at reportaproblem.apple.com, signed in with the Apple Account you bought with. The 14-day promise above therefore doesn't apply here; if Apple declines and Infinite doesn't work on your device as described, write to me.

What happens next

After the refund the license is revoked, and Quershare returns to the free version on all devices. Your groups, settings and files are kept; groups beyond the free version's limit are locked until you leave one or buy Infinite again.

After 14 days

If Infinite doesn't work on your device as described, please get in touch later too – we'll find a solution. Your statutory rights, in particular the right of withdrawal and the rights regarding defects against the seller, remain unaffected; see license terms § 7.